At VNZ Mobile Massage, accessible from [www.vnzmassage.com](http://www.vnzmassage.com), we prioritize the privacy of our clients. This Privacy Policy document contains types of information that are collected and recorded by VNZ Mobile Massage and how we use it, in compliance with Queensland government laws and data regulations.  Information We Collect  We collect personal information that you provide to us directly. This includes: – **Contact Information:** Name, email address, phone number. – **Booking Details:** Date, time, and location of appointments. – **Health Information:** Relevant health information to ensure safe and effective service delivery. – **Payment Information:** Credit/debit card details for processing payments. How We Use Your Information We use the collected information in various ways, including to: – Provide, operate, and maintain our services. – Improve, personalize, and expand our services. – Communicate with you, including for customer service, updates, and other information. – Process your transactions and send you related information. – Ensure compliance with legal obligations. Data Security We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via secure methods and encrypted in our databases. Access to your personal information is restricted to authorized personnel only. Sharing of Personal Information We do not share your personal information with third parties except: – When we have your consent to do so. – To comply with legal obligations, including law enforcement requests. – With service providers who assist us in our operations, under strict confidentiality agreements. Your Rights and Choices Under Queensland data protection laws, you have the following rights: – **Access:** You can request access to your personal information. – **Correction:** You can request correction of any inaccurate or incomplete data. – **Deletion:** You can request the deletion of your personal information, subject to legal and regulatory obligations. – **Opt-out:** You can opt-out of receiving marketing communications from us. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings and other tools. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. ## Contact Us If you have any questions about this Privacy Policy, please contact us at: – **Email:** info@vnzmassage.com – **Phone:** By using our services, you consent to the terms of this Privacy Policy.